1. General

Varsha Collections ("we" and "us") is the operator of varshacollections.com ("Website"). By placing an order through this Website, you agree to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to protect and set expectations regarding our service.

2. Product Availability

All orders are subject to product availability. We strive to maintain accurate stock counts on our website, but occasional discrepancies may occur. If an item is unavailable at the time of purchase, we will fulfill the available items and inform you about the backordered item. You may choose to wait for restocking or opt for a refund.

3. Shipping Costs

Shipping costs are calculated during checkout based on order weight, dimensions, and delivery destination. The shipping fee is collected with the purchase, and the final cost will be displayed at checkout.

4. Dispatch Time

Orders are typically processed and dispatched within 2 business days of payment confirmation. We operate from Monday to Friday during regular business hours, excluding national holidays. Any delays in dispatch due to holidays or unforeseen circumstances will be communicated to customers.

5. Change of Delivery Address

If you need to change your delivery address, please contact us before your order has been dispatched. Once shipped, we cannot modify the shipping details.

6. P.O. Box Shipping

We only offer postal services for P.O. Box addresses. Courier services cannot deliver to P.O. Box locations.

7. Delivery Time Exceeded

If your order has not arrived within the estimated timeframe, please reach out to us so we can investigate with our logistics partners.

8. Tracking Notifications

Once your order has been dispatched, you will receive a tracking link via email. You can monitor your shipment’s progress through the courier’s tracking system.

9. Parcels Damaged in Transit

If your parcel arrives damaged, please reject it upon delivery and contact our customer service team. If you receive a damaged package without being present at delivery, reach out to us for further assistance.

10. Duties & Taxes

10.1 Sales Tax

Sales tax is included in the displayed product prices where applicable.

10.2 Import Duties & Taxes

For international orders, import duties and taxes may be applicable upon arrival in the destination country. These charges vary by location, and we recommend checking with local authorities before placing an order. If you decline to pay these fees, the package will be returned to us at your expense. A refund will be issued for the product value, excluding shipping and return costs.

11. Cancellations

You may cancel an order before it is dispatched. Once shipped, cancellations are not possible. Please refer to our refund policy for further details.

12. Insurance

All shipments are insured for loss and damage up to the courier’s stated value.

12.1 Process for Damaged Parcels

We will process a refund or replacement once the courier completes its damage assessment.

12.2 Process for Lost Parcels

If a parcel is deemed lost by the courier, we will offer a refund or replacement accordingly.

13. Customer Service

For any inquiries, please contact us at Contact Information.